Hualien Store

Customers who are not a ROC resident could have their tax refunds.
When they spend over 2,000 NTD shopping in our store.

1. Step

   If you make purchases of more than NT$2,000 in a single day at the same FEDS store, our sales representatives will be happy to assist you in filling out the official “Shopping List” you need to apply for your sales tax rebate.

2. Step

   Please bring your purchase list, ID (original), receipt and proof of purchase to the FEDS 3F Customer Service Center to apply for your sales tax refund on the day of purchase.

   Shoppers making same-store purchases less than NT$24,000 (including tax) can opt to have the foreign currency exchange center issue an “Application for Confirmation of a Small Sum VAT Refund at the Same Site” to immediately collect the sales tax rebate in NT Dollars in cash less our 14% processing fees..

   If same-store purchases exceed NT$24,000 (including tax), the foreign exchange center will issue an Application Form for Claiming VAT Refunds (see STEP 3).

3. Step

   Please bring the “Application Form for Claiming VAT Refunds”, your original travel documents, receipts and purchased merchandise to one of the following locations to process your tax refund：

   Within 20 days before you depart the country, visit the designated Downtown Tax Refund Service Center in FEDS Place Mega City.

   The Refund will be given in cash in New Taiwan dollars, less our 14% processing fee and the applicable credit card pre-authorization charges (7% VAT included).

   When leaving the country and before checking your luggage, go to the tax refund center or the self-help e-Service machine at the airport (or port).

   You may choose to receive your refund in cash (NTD), by credit card or check, less our 14% processing fees and applicable charges for credit cards and checks.